Carrier Sales Manager

Job Position:

Carrier Sales Manager

Category:

Sales

Status:

Opened

PREMIUM SERVICE INC

is looking for a Carrier Sales Manage to join our team. The Sales Manager leads the BPO carrier sales team and owns the daily process of covering COL freight with safe, reliable carriers at the right margin. You will coach the team, manage workload across shifts, negotiate with carriers, and act as the main point of contact between the BPO office and the US brokerage team.
Key Responsibilities
Lead, train, and coach the Carrier Sales Support team, including hiring input, scheduling, and performance reviews
Assign open loads to team members and monitor coverage progress throughout each shift
Negotiate carrier rates and approve bookings within margin guidelines set by US leadership (target roughly 20% gross margin)
Own carrier vetting quality and make sure every carrier meets COL standards in Highway before dispatch
Build and grow a reliable carrier network, with a focus on flatbed owner operators and small fleets
Resolve escalated carrier issues such as rate disputes, service failures, and claims documentation
Track and report team metrics daily and weekly to US leadership
Keep SOPs, scripts, and training materials current as processes change
Required Qualifications
Three or more years of experience in US freight brokerage carrier sales or dispatch
One or more years leading or supervising a team
Strong negotiation skills and a clear understanding of brokerage margin
Excellent spoken and written English
Working knowledge of FMCSA authority, carrier insurance, and fraud prevention practices
Comfortable using a TMS, load boards, and spreadsheets to manage the team
Preferred Qualifications
Experience with Highway, MacroPoint, DAT, Truckstop, or Rose Rocket
Flatbed, steel, or lumber freight experience
Experience working remotely with a US based team across time zones
How Success Is Measured
Load coverage rate and time to cover
Gross margin per load against target
Carrier on time pickup and delivery performance
Team productivity, accuracy, and retention
Tools You Will Use
Rose Rocket (TMS), Highway (carrier vetting), MacroPoint (load tracking), HubSpot (CRM), DAT and Truckstop load boards, email, phone, and Microsoft Office or Google Workspace.
WHAT WE OFFER
Excellent Growth and Advancement Opportunities
Positive International Work
Additional Private Health Insurance
Competitive Pay Range: Your pay will be determined by your skill level and experience, ensuring that your hard work and dedication are rewarded
Apply Now

Qualified candidates, please send your resume to: hr@premiumserviceinc.mk

Only selected candidates will be contacted.

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At Premium Service Inc, we work collaboratively to provide outstanding services such as human workforce solutions including dispatch, trucking, payroll services.

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bul. Kliment Ohridski bb, 2400 Strumica, N.Macedonia

biljanat@premiumserviceinc.mk
+ 389 75 299 900

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Sveti Spaso Radovishki 164,
2420 Radovish,
N.Macedonia 

biljanat@premiumserviceinc.mk
+ 389 75 299 900

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